Terms & Conditions
By scheduling a reading with Brooklyn, The Medium, you acknowledge and accept that all information conveyed during the session is intended solely for entertainment purposes. These readings are not intended as a substitute for professional advice.
You also understand that any guidance provided is purely for informational purposes, and the ultimate responsibility for decisions in your life rests with you. Brooklyn, The Medium, does not offer any guarantees or implied warranties and is not accountable for the interpretations or actions taken based on the information received during the reading. All insights are shared through intuitive, psychic, and mediumistic awareness for guidance purposes only.
All actions (and non-action) are made of your own volition and remain solely your responsibility. Brooklyn, The Medium, bears no liability for any actions (and non-action) taken based on the information provided in the reading or services provided. The information shared is not meant to be legal, medical, financial, psychological, or business advice and is subject to your own judgement and interpretation. Brooklyn, The Medium, is not qualified to provide such advice, and you are strongly advised to seek professional guidance where appropriate.
All readings are conducted with the utmost confidentiality, respecting your privacy. No information, guidance, or insights will be shared without your prior written consent unless there is a life-threatening situation. You are responsible for securing any documentation or recorded sessions sent to an account under your ownership when booking a reading. Brooklyn, The Medium, cannot be held accountable for the security of your personal or business accounts and data.
Brooklyn, The Medium, will not conduct readings for individuals under 18 years of age without a parents or guardians conscious verbal or written permission.
During a reading, no insights will be provided concerning the actions or feelings of others, as this would infringe upon their privacy and free will.
In any instance where professional and personal boundaries are breached, Brooklyn, The Medium, retains the right to terminate the reading before or during the session. You should express your dissatisfaction with the reading within the first 5 minutes of its commencement if you choose not to proceed further. If a reading is terminated after commencement, no refunds will be issued.
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Consent is a must! Please do not book on behalf of someone unless, you have their full consent and they are fully aware of the appointment being made on behalf of them.
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For your Zoom sitting, please ensure you are in a safe and quiet place, free from distraction and interruption. This is important for both yourself and Brooklyn, if, on the day there is too much distraction around you, it may result in your online session being cancelled or rescheduled.
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Cancellation Policy: To cancel or reschedule your sitting, please notify me no later than 48 hours prior to your sitting time in order to receive a full refund or reschedule your session. Cancellations done within 48 hours of your appointment will not receive a refund. Cancellations/rescheduling must be done in writing via email.
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All readings must be booked and paid at least 48 hours to your scheduled appointment time in accordance with the terms and conditions outlined. Where you need to reschedule a reading, please ensure you provide at least 48 hours notice so your appointment can be offered to someone on the wait list. If you do not answer or are a "no show" for a reading your appointment will be cancelled with no refund issued.